Shipping Policy

Standard International Shipping typically takes 7-12 business days, with an additional 3-4 days for processing. During peak holiday periods, allow up to 6 business days for processing. Orders are shipped from the warehouse within 3 business days. For US residents, the orders are shipped by the US Postal Service. After processing and leaving the warehouse, items usually take between 7-12 days to arrive. However, customs and regulatory checks can occasionally cause longer delays of up to 35 days. If an order takes longer than 25 business days, customers can contact the seller for assistance, but refunds won’t be issued for shipping delays beyond their control.

*All shipping times exclude clearance/customs delays

For pre-ordered or back-ordered items:

If your order includes a pre-ordered or back-ordered item, we will ship the available items immediately and ship the pre-ordered or back-ordered items as soon as they become available. If you receive only a portion of your order, please don’t worry, as the remaining items will be delivered shortly after.

Tracking your order:

You will receive a confirmation email and/or text message if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page. Please allow 2 to 4 working days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at contact us. if you believe you have provided an incorrect shipping address.

Item Processing Time refers to the duration between receiving an order and physically dispatching it. The seller conducts thorough quality control checks to ensure product satisfaction, including material quality, zippers, seams, embellishments, interiors, lining, etc. The processing time varies based on product complexity, design, and size. Larger orders naturally require more time. On average, processing takes about 4 business days. However, please note that stock availability, time of year, and national holidays can also impact processing time. If popular items face stock availability issues, processing and dispatching may take 5-10 business days. We apologize for any inconvenience caused by these delays and appreciate your patience.